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Find answers below or reach out to our team directly.
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help@trainwithdex.comFrequently Asked Questions
How does adaptive coaching work?
Dex learns from your training patterns, schedule, and feedback. When something changes — a missed workout, low energy, limited equipment — it automatically rebuilds your plan to keep you on track.
What platforms is Dex available on?
Dex is available on iOS and Android. Download it from the App Store or Google Play to get started.
How do I cancel my subscription?
You can manage or cancel your subscription at any time through your device's app store settings (App Store or Google Play). Your access will continue until the end of your current billing period.
Is my data private?
Yes. Your health and fitness data is encrypted and never sold to third parties. See our Privacy Policy for full details on how we protect your information.
Can I use Dex without gym equipment?
Absolutely. Tell Dex what equipment you have access to (or none at all) and it will program workouts accordingly. It adapts to bodyweight-only, home gym, hotel gym, or full commercial gym setups.
How do I contact support?
Email us at help@trainwithdex.com. We typically respond within 24 hours.